Frequently Asked Questions
Everything you need to know about our natural beauty solutions
Are InaEssentials products 100% natural?
Yes, we pride ourselves on using pure, organic ingredients sourced directly from our family farms. Our products are free from artificial fragrances, parabens, and harsh chemicals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.
Can I use your floral waters on sensitive skin?
Absolutely. Our floral waters, such as our signature Lavender and Rose waters, are gentle and formulated to soothe even the most sensitive skin types without causing irritation.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do you test your products on animals?
No, InaEssentials is strictly cruelty-free. We never test our ingredients or finished products on animals, and we ensure our suppliers adhere to the same ethical standards.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.